Topic
Sage 50
Sage 50 (US Peachtree and Canadian Simply Accounting) conversions, editions, and downgrades. 36 guides and 425 answers on this topic.
Sage 50 "Failed to save a local copy of the database" fix
Sage 50 cannot write its working copy of your cloud-hosted company file to this computer, so the file will not open.
AnswerSage 50Sage 50 "PEP Upload Service - Cannot retrieve PEP window tracking records
A Sage 50 background service cannot reach the component that stores window tracking records, usually after a damaged or interrupted update.
AnswerSage 50Sage Advisor message history cannot be opened due to a missing or damaged file
The message means the stored history of Sage Advisor messages is unreadable, not that your company data itself is damaged.
AnswerSage 50The company is currently open by another user" in Sage 50
Sage 50 thinks the company file is locked by another user or program, even when nobody else has it open.
AnswerSage 50The data has been updated to a new file format and is no longer compatible
Your Sage 50 company file was converted to a newer format, and your older program release cannot open it again.
AnswerSage 50This is a Test company and cannot be switched to an Active company
Sage 50 flags your company file as a test company and blocks the switch to active status; here is why and what to do.
AnswerSage 50Web service call to get the server time failed" in Sage 50
Sage 50 could not read the clock from the computer hosting your company data, which usually points to a network or connection fault.
AnswerConversionWill my Sage 50 chart of accounts convert cleanly to QuickBooks?
Usually yes, most accounts map across, but account types and numbering gaps often need remapping, which we handle as part of the conversion.
AnswerSage 50You cannot remove the password for the administrator (sysadmin)" in Sage 50
Sage 50 blocks you from deleting the sysadmin password outright; here is what the rule means and how to work around it.
AnswerSage 50You cannot use this utility to import transactions into a shared company
Sage 50 blocks an import because the company is in multi-user shared mode; it wants exclusive access first.
AnswerSage 50An error occurred while moving current year's data to last year" in Sage 50
This Sage 50 message means the year-end close failed partway through, usually because the company data is damaged or inconsistent.
AnswerSage 50Another user has it open in the previous release" Sage 50 conversion error
Sage 50 is refusing to convert your company file because someone, or a stuck session, still has it open in the older version.